Last Updated: 27 January, 2026

1. General Service

By using our laundry and dry cleaning application, you agree to be bound by these terms. We reserve the right to change these terms at any time without prior notice.

2. Clothes & Handling

  • We exercise utmost care in cleaning and processing garments.
  • We are not responsible for natural wear and tear, shrinkage, or color bleeding that occurs during the standard cleaning process.
  • Please check pockets before giving clothes. We are not responsible for valuables left in pockets.

3. Pickup & Delivery

Pickup and delivery slots are subject to availability. While we try our best to deliver on time, delays caused by traffic or weather conditions are beyond our control.

4. Payments & Refunds

Payment must be made upon delivery or via online payment methods before delivery. In case of lost items (verified by us), we will reimburse up to 10 times the washing cost of that item.

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